Frequently Asked Questions
Everything you need to know about shopping with Gamboa.
What is Gamboa's shipping policy?
We offer worldwide shipping with standard and express options. Orders are typically processed within 1-2 business days, and delivery times vary from 3 to 10 business days depending on your location.
How can I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Items must be in their original, unworn condition with all tags attached.
What materials are used in Gamboa products?
We pride ourselves on using high-quality, sustainable materials such as organic cotton, premium alpaca wool, and ethically sourced leather to ensure durability and comfort.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.